Technology is the foundation of the hotel guest experience in the current age of digitalization. From seamless check-in to personalized services, hotels are using cutting-edge technology to set new standards of customer satisfaction and simplify things for them. For students seeking a Bachelor of Hotel Management in Kolkata it is essential to realize the potential of technology to influence the hotel industry for a successful career. Let us explore how hotels can use technology to enhance guest experiences.
Longer front desk waits are a thing of the past. Guests do not have to queue at the front desk to check into their rooms via their smartphones and smart room keys and mobile check-in. Not only is it convenient, but it is also time-saving and secure, particularly in today’s new post-pandemic world.
All the hotels use AI chatbots to offer the guest routine questions like room bookings, restaurant suggestions, or sightseeing. Virtual assistants like voice interfaces in the rooms allow the guest to control room amenities, place orders through room service, or ask for housekeeping without ringing reception.
Hotels are also collecting information about guests’ likes in an attempt to offer personalization. From the temperature in the rooms to food options, to promotions, hotels employ data analysis based on AI in order to personalize services so that the guest feels comfortable and loyal.
Smart rooms with IoT devices allow the guest to switch lights on/off, temperature control, and entertainment systems through a mobile app or voice assistance. Luxury hotels even provide sleep monitoring and wellness services with AI to ensure comfort for the entire stay.
Speed internet and reliability are among the greatest needs of travelers in the current world. Hotels that offer high-speed Wi-Fi, streaming, and smart TVs enable guests to work in the hotel, stream movies, or chat with their friends and family while they are at the hotel. Hospitality management courses in Kolkata in most cases in the current world emphasize how connectivity can enhance guest satisfaction and therefore it forms a component of today’s hotel management.
Even most hotels have in-house mobile apps where customers can book rooms, order services, order food, or even get doors opened. These apps increase convenience, save time, and improve the interaction of the guest.
Hotels are hiring more and more robots to perform housekeeping, room service, and concierge activities. Robots can deliver food, make beds, and even escort guests all over the hotel building, giving them smooth and touchless service.
Rooms, facilities, and ambiance of a hotel can be seen by clients prior to making a reservation via VR or AR technology. It provides them with a correct concept of what they will receive and reduces the chance of dissatisfaction.
Technology in the sense of new forms of enhancing the guest experience is revolutionizing the hospitality sector. Ranging from AI personalization to intelligent room automation, hotels are implementing digital technology to ensure greater efficiency and customer happiness. Bachelor of Hotel Management in Kolkata must understand these innovations in technology in order to keep up with their peers in the hospitality industry. As new advances in technology continually surface, the hotel industry is compelled to make changes to align itself with evolving demands of foreign tourists.
Kolkata is the cultural capital of India and facilitates an ideal environment for pursuing a career in hospitality. The Bachelor of Hotel Management in Kolkata not only trains the students with industry-specific skills but also teaches them about the city’s culture, its history, and diverse culinary traditions. Here are ten reasons why Kolkata stands tall at the top destination list for aspiring hoteliers.
Some of the best hotel management colleges in India are at Kolkata, and one such institution is Institute of Hotel and Hospitality Management (IIHHM). These ensure that the students are adequately geared for global careers since the curricula cover a wide range and every angle to hospitality management.
Agreed to the above advantages, in comparison with other metropolitan cities, pursuing a Bachelor of Hotel Management in Kolkata is relatively cheaper. Tuition fees and the cost of living are very reasonable and hence preferred by students from all walks of life.
The bubbly culture, art, and music in Kolkata form a good source of learning experience for Hospitality students. They get exposure to dealing with a wide range of guests, traditions, and meeting a global clientele.
The city is renowned for its heritage of foods. Students can taste and experience the rich flavours of Bengali food, besides international cuisines that are served in luxurious hotels and restaurants in Kolkata.
Oberoi Grand, ITC Royal Bengal, and Taj Bengal are some of the most renowned hotel chains in Kolkata. The best hotel and hospitality management training in Kolkata gives students a chance to have internship experience at such properties to handle actual operations.
More emphasis is given on international exposure and soft skills in colleges offering the Bachelor of Hotel Management. So, placement in any five-star hotel, international airlines, cruise lines, etc., becomes available worldwide.
The hospitality industry is booming in Kolkata. There is ample exposure to networking with the industry heads and professionals in Kolkata. The network is greatly helpful for development in one’s career.
Apart from technical skills, the hotel management courses at Kolkata emphasise communication, customer service, and leadership skills, which is crucial for any individual to achieve success in the hospitality industry.
Event management forms a part of hotel management. Since it always holds a string of cultural festivals and international conferences, students get hands-on experience in event planning and management.
Such colleges offering the Bachelor of Hotel Management have strong placement cells. It joins collaboration with major hospitality brands to allow students securing promising job roles after graduation.
It is the choice that aligns quality education with practical exposure in a richly cultural setting, for pursuing a Bachelor of Hotel Management in Kolkata. Being amiable as well as inexpensive, renowned institutes are available in the city, and the city is full of a booming hospitality industry, whereas fresher graduates from Kolkata stand quite well-equipped to enjoy a richly rewarding career in hospitality all around the globe. Here’s your golden ticket, beginning to reach out to the world of hospitality right here in Kolkata.
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